Smart Remit support

This page provides support information for the Smart Remit mobile app and related services. If you need help with a transfer or your account, contact us using the details below.

Smart Remittance Pty Ltd (trading as Smart Remit) is an Independent Remittance Dealer. Our ABN is 19639161158.

Email

business@smartremit.com.au

Include your registered email and, if available, a transfer reference so we can assist you faster.

Office

3A/770 George Street,
Sydney CBD, NSW 2000, Australia

In-app support

Log in to the Smart Remit app for live chat and case updates where available.

Open app

Common topics

  • Sending money

    Transfer status, fees, exchange rates, delivery times, and how to fund a transfer.

  • Account & verification

    Sign-up, identity verification, profile updates, and account security.

  • Technical issues

    App sign-in, notifications, errors, and compatibility with your device.

See our Privacy Policy and Terms & Conditions. More help is available on our Help & support page.