Cookies policy
1. Why we use cookies
This Cookies Policy outlines how Smart Remit utilises cookies and other tracking technologies when you visit or use our website and mobile app. Our goal is to provide transparency regarding the data we collect and how it improves your overall experience.
Smart Remit uses cookies for several key reasons:
- To enhance functionality: Cookies allow our website and app to remember your settings, preferences, and session data, helping you navigate smoothly and securely.
- To improve performance: By collecting anonymous usage data, cookies help us understand how visitors interact with our site—what works well and where improvements are needed.
- To enable core features: Essential cookies support features such as secure login, account verification, and smooth payment flow.
- For analytics and insights: We use tools like Google Analytics to track site traffic, user behaviour, and page performance—helping us improve the platform based on real user data.
- For security and fraud prevention: Some cookies help us detect suspicious behaviour and safeguard your transactions.
2. What are cookies?
Cookies are small text files stored on your device (such as a computer, tablet, or smartphone) when you access a website. They help websites remember information about your visit—like language preferences, login details, or session activity—so that your next visit is smoother and more personalised.
Cookies do not contain personal data like your name or banking details, but they may link to information that you have shared with us if you have created an account or initiated a transaction.
3. Types of cookies we use
The table below summarises common categories. Exact names and lifetimes may change as we update our platform.
- Strictly necessary: Required for core functionality like login, session management, and fraud detection.
- Performance: Helps us analyse site traffic and user activity to enhance usability.
- Functionality: Stores your preferences, such as language or region, to personalise your experience on our website or app.
- Analytics: Provides anonymised insights into how users interact with the site.
- Third-party: May be set by services integrated with Smart Remit (for example, payment processors). Social media embeds are not used on this marketing site by design.
4. Managing your cookie preferences
Most web browsers allow you to control your cookie settings through their preferences or settings menu. You can choose to:
- Block all cookies
- Receive alerts before cookies are stored
- Clear cookies
Please be aware: disabling cookies may affect your ability to use certain features or complete transactions on Smart Remit.
5. Consent and control
By continuing to use the Smart Remit website or mobile app, you consent to our use of cookies as outlined in this policy. We encourage you to check this page regularly to stay updated on how we utilise tracking technologies.